Activating a backup account

Managing Backups > Managing backup accounts > Activating a backup account

Activating a backup account

If you have not already created a backup account, you can use the Webroot software’s Main screen to access Webroot’s account activation. If you already created a backup account, see Logging into a backup account.

To create a new account:

1.

Make sure you are connected to the Internet.

2.

From the Main screen, click Activate Backup Account.

The Webroot Web site opens in your browser and displays a dialog for creating an account.

3.

Enter information in the fields, as described in the following table.

Creating an online backup account

First Name/User Name

Enter your first name and a name you will use to log into the account. The user name can be a single word from 3 to 50 characters. You may include letters from the English alphabet, numbers, a period, an underscore, an @ sign, or a dash.

Password/Confirm Password

Enter a password you will use to log into the account. The password can be a single word from 5 to 20 characters. You may include letters from the English alphabet, numbers, or these special characters: ! @ # $ % ^ & * ( ). The password cannot contain a space.

Email/Email Confirm

Enter your e-mail address. Webroot will use this address for sending a password reminder (if you request it) and for allowing you to share files online with friends.

Password recall option

To allow Webroot to send you a password reminder (if necessary), select a security question and enter an answer from 2 to 100 characters. The answer must begin with an English alphabet letter, then either a letter or a number for the second character. Remaining characters can be letters, numbers, or an underscore.

If you do not want Webroot to have access to your password, select the Advanced Password Protection checkbox. Keep in mind that if you select this option, Webroot does not know your password and will not be able to send you a password reminder. Be sure to write down your password and store it in a safe location.

4.

Click Submit.

The Webroot software opens a confirmation screen and creates your account in a few minutes. If desired, you can click Check for Updates on the right of the Home panel to retrieve account information immediately.

When account creation completes, the Backup panel and Backup icon are activated on the Main screen.

Creating an online backup account
First Name/User Name	Enter your first name and a name you will use to log into the account. The user name can be a single word from 3 to 50 characters. You may include letters from the English alphabet, numbers, a period, an underscore, an @ sign, or a dash.
Password/Confirm Password	Enter a password you will use to log into the account. The password can be a single word from 5 to 20 characters. You may include letters from the English alphabet, numbers, or these special characters: ! @ # $ % ^ & * ( ). The password cannot contain a space.
Email/Email Confirm	Enter your e-mail address. Webroot will use this address for sending a password reminder (if you request it) and for allowing you to share files online with friends.
Password recall option	To allow Webroot to send you a password reminder (if necessary), select a security question and enter an answer from 2 to 100 characters. The answer must begin with an English alphabet letter, then either a letter or a number for the second character. Remaining characters can be letters, numbers, or an underscore. If you do not want Webroot to have access to your password, select the Advanced Password Protection checkbox. Keep in mind that if you select this option, Webroot does not know your password and will not be able to send you a password reminder. Be sure to write down your password and store it in a safe location.